If you are not entirely happy with your purchase you can return your item/s within 30 days of delivery, for a full refund to the original payment. Returns after 30 days are subject to 20% restocking fee. The returned merchandise must be in its original condition.

 

Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the payment card account within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

Returns sent after 90 days of delivery will not be honoured. We may instead return your purchase to you. Prior to sending it, you will be charged the delivery fee applicable to the products and your location

No refund or exchange will be given without a receipt, dispatch note or other proof of purchase.

If you used a promotional discount when paying for your order, the discount is applied to each item in the basket. In the event of a return, you will not be refunded the discounted amount.

Our refund policy does not affect your statutory rights in respect of faulty or damaged goods.